Cancellation Policy
Orders can move quickly into processing, so cancellation availability depends on the order status.
Before processing/dispatch
If you want to cancel an order, contact us as soon as possible at support@aarhya.shop with your order number. If the order has not entered an irreversible processing or dispatch stage, we will try to cancel it.
After dispatch
Once an order has been dispatched, cancellation may no longer be possible. In that situation, any eligible return will be handled under the Refund & Return Policy.
Refund after cancellation
If a prepaid order is successfully cancelled and a refund is due, the refund will be initiated to the original payment method. The final credit time depends on the bank or payment provider.
Aradhya-initiated cancellation
We may cancel an order if the item becomes unavailable, payment cannot be verified, the delivery address is not serviceable, or an order appears fraudulent or technically invalid. Any captured payment due for refund will be handled to the original payment source.
Before processing/dispatch
If you want to cancel an order, contact us as soon as possible at support@aarhya.shop with your order number. If the order has not entered an irreversible processing or dispatch stage, we will try to cancel it.
After dispatch
Once an order has been dispatched, cancellation may no longer be possible. In that situation, any eligible return will be handled under the Refund & Return Policy.
Refund after cancellation
If a prepaid order is successfully cancelled and a refund is due, the refund will be initiated to the original payment method. The final credit time depends on the bank or payment provider.
Aradhya-initiated cancellation
We may cancel an order if the item becomes unavailable, payment cannot be verified, the delivery address is not serviceable, or an order appears fraudulent or technically invalid. Any captured payment due for refund will be handled to the original payment source.