Refund & Return Policy
We want your Aradhya order to reach you in the condition and style you expected. This policy explains how return and refund requests are handled.
Return request window
Unless a product page states otherwise, an eligible return request should be raised within 7 days of delivery. The item should be unused, unworn, unwashed and returned with original tags, packaging and included accessories where applicable.
Return option selected at purchase
Some products may offer a choice between an all-issue easy return option for an additional fee displayed before purchase and a wrong/defective-item return option at the base product price. Eligibility for a return is assessed according to the option selected for that item and the issue reported.
Wrong, damaged or defective item
If you receive the wrong product or an item that is damaged/defective, contact us promptly with your order number and clear photos or video showing the issue. After verification, we will provide the appropriate return, replacement or refund resolution.
Non-returnable situations
Items showing signs of use, washing, alteration or damage after delivery.
Items returned without essential original packaging/tags where these are required to verify the product.
Requests submitted outside the applicable return window, except where required by law.
Items specifically marked as final sale/non-returnable on the product page.
Refunds
Approved refunds are initiated to the original payment method after the returned item is received and inspected, or after the issue is otherwise verified. Bank/payment-provider processing time may apply after a refund is initiated.
How to request help
Email support@aarhya.shop with your order number, registered contact details, reason for the request and supporting images/video when relevant.
Return request window
Unless a product page states otherwise, an eligible return request should be raised within 7 days of delivery. The item should be unused, unworn, unwashed and returned with original tags, packaging and included accessories where applicable.
Return option selected at purchase
Some products may offer a choice between an all-issue easy return option for an additional fee displayed before purchase and a wrong/defective-item return option at the base product price. Eligibility for a return is assessed according to the option selected for that item and the issue reported.
Wrong, damaged or defective item
If you receive the wrong product or an item that is damaged/defective, contact us promptly with your order number and clear photos or video showing the issue. After verification, we will provide the appropriate return, replacement or refund resolution.
Non-returnable situations
Items showing signs of use, washing, alteration or damage after delivery.
Items returned without essential original packaging/tags where these are required to verify the product.
Requests submitted outside the applicable return window, except where required by law.
Items specifically marked as final sale/non-returnable on the product page.
Refunds
Approved refunds are initiated to the original payment method after the returned item is received and inspected, or after the issue is otherwise verified. Bank/payment-provider processing time may apply after a refund is initiated.
How to request help
Email support@aarhya.shop with your order number, registered contact details, reason for the request and supporting images/video when relevant.